Privacy Policy
How Babelize collects, uses, and protects your personal data.
Last Updated: March 2026
This Privacy Policy describes how Babelize ("we," "us," or "our") collects, uses, and shares information when you use our services.
Summary
- We collect account information, usage data, and content you translate
- We use it to provide and improve our services
- We never sell your personal data
- We don't train AI on your translation content
- You can request access to or deletion of your data at any time
Information We Collect
Information You Provide
- Email address, display name
- Payment information (processed by our payment provider)
- Content you translate (source code, resource files)
- Support requests and feedback
Automatically Collected
- Usage data (features used, translation volume)
- Device and browser information
- IP address
- Authentication cookies
How We Use Your Information
- Process translations and manage your account
- Process payments
- Provide customer support
- Analyze usage to improve the service
- Send service announcements and security alerts
- Prevent fraud and abuse
Your Content
- Content is processed to provide translations
- Content is encrypted in transit and at rest
- Content is NOT used to train AI models
- Source code is deleted after processing completes
- You retain all rights to your content
Information Sharing
We share data with:
- Cloud infrastructure providers — for hosting and storage
- Payment processors — for billing
- Legal requirements — when required by law
We never:
- Sell your personal information
- Share content with advertisers
- Provide data for third-party marketing
Your Rights
- Access — request a copy of your data
- Correction — update your information
- Deletion — delete your account and all data
- Portability — download your translations
Exercise these rights in Settings or email hello@babelize.co.
Data Retention
| Data Type | Retention |
|---|---|
| Account data | Until deletion |
| Translation content | While project exists |
| Payment records | 7 years (legal requirement) |
| Usage logs | 90 days |
Cookies
We use essential cookies for:
- Authentication
- Security
- Preferences
No third-party advertising cookies.
Children's Privacy
Babelize is not intended for users under 16. Contact hello@babelize.co if you believe we've collected information from a minor.
Changes
We'll notify you of material changes to this policy with at least 30 days notice.
Contact
Privacy Team: hello@babelize.co
GDPR
EU residents have additional rights: access, correction, deletion, data portability, objection to processing, and the right to lodge complaints with supervisory authorities.
CCPA
California residents can: know what data is collected, delete personal information, opt out of data sales (we don't sell data), and receive non-discriminatory treatment.