BabelizeBabelize
Security

Account Deletion

How to delete your Babelize account and what happens to your data.

Account Deletion

You have the right to delete your Babelize account at any time. This document explains the process and its effects.

Before Deleting

Consider These First

  1. Export your data - Download translations you need
  2. Cancel subscription - Avoid future charges
  3. Inform team members - If you own a workspace

What Cannot Be Recovered

Once deleted, you cannot recover:

  • Account access

  • Translation history

  • Glossaries

  • Projects

  • Usage history

Deletion Process

Personal Accounts

  1. Go to Settings → Account
  2. Scroll to Danger Zone
  3. Click Delete Account
  4. Enter your email to confirm
  5. Click Permanently Delete

Workspace Owner

If you own a workspace:

  1. Transfer ownership first, OR
  2. Delete the entire workspace

To transfer ownership:

  1. Go to Workspace Settings → Team
  2. Select a new owner
  3. Click Transfer Ownership
  4. Confirm transfer

What Gets Deleted

Immediately Deleted

DataAction
Session tokensInvalidated

| OAuth connections | Disconnected |

Within 24 Hours

DataAction
Account profileDeleted
ProjectsDeleted
TranslationsDeleted
GlossariesDeleted
WebhooksDisabled

Within 30 Days

DataAction
Backup copiesRemoved
Audit logsAnonymized or deleted
Usage recordsAnonymized

What May Be Retained

We may retain certain data as required:

DataRetentionReason
Billing records7 yearsTax compliance
Legal holdsAs requiredLegal obligations
Anonymized analyticsIndefiniteService improvement

Workspace Deletion

If you're a workspace owner:

  1. Go to Workspace Settings → Danger Zone
  2. Click Delete Workspace
  3. Type workspace name to confirm
  4. Click Permanently Delete

Effects:

  • All projects deleted
  • All members removed
  • Subscription cancelled
  • Cannot be undone

Cancellation vs Deletion

Cancel Subscription

  • Account remains active
  • Drops to Free plan
  • Data retained per Free plan limits
  • Can upgrade later

Delete Account

  • Account permanently removed
  • All data deleted
  • Cannot be recovered
  • Must create new account to use again

Process Timeline

StepTime
Request submittedImmediate
Account disabledImmediate
Active data deleted24 hours
Cache cleared72 hours
Backup purged30 days

Verification

After deletion:

  • Login attempts fail

  • Projects inaccessible

  • No confirmation email sent

GDPR Right to Erasure

This deletion process fulfills GDPR Article 17 (Right to Erasure):

  • Upon request
  • Without undue delay
  • With confirmation of completion

Request erasure:

Reactivation

Not Possible After Deletion

Account deletion is permanent. To use Babelize again:

  1. Create a new account
  2. Start fresh with new projects
  3. No data from previous account

Alternative: Temporary Suspension

Contact support to temporarily suspend instead:

  • Data preserved
  • Access disabled
  • Can reactivate later

Contact

Questions about deletion:

Data Retention

How long Babelize retains your data and how to manage retention.

Incident Response

How Babelize responds to security incidents.

On this page

Account DeletionBefore DeletingConsider These FirstWhat Cannot Be RecoveredDeletion ProcessPersonal AccountsWorkspace OwnerWhat Gets DeletedImmediately DeletedWithin 24 HoursWithin 30 DaysWhat May Be RetainedWorkspace DeletionCancellation vs DeletionCancel SubscriptionDelete AccountProcess TimelineVerificationGDPR Right to ErasureReactivationNot Possible After DeletionAlternative: Temporary SuspensionContact